Voice Portals

VOICE APPLICATIONS		SYSTEM INTEGRATION		Services
From the turn-key voice application to the custom-built voice portal		All the components for a successful integration of your IVR in the ICT structure		We help you to build and maintain your voice portals
Customer Survey		Interactive Voice Response		Consulting
Switchboard		Telenet Voice4J		VUI-Design
Voice&Web		Development Environments		Maintenance & Support
Telephone Banking		Speech Recognition
Issue Tracking		Speech Synthesis
Individual Solutions		Speech Authentification
For Contact Centres		Prompt Recording
		CTI
		Telephony Integration VoIP

New Solutions and Services

Telenet Banking - Telephone Banking Voice Portal This voice self service solution allows you to automatise your customers' daily banking business. It offers your customers a safe, swift, and uncomplicated 24/7 Telebanking system. The voice portal was specifically developed for banks and financial service providers.

Telenet Issue Tracking - Voice-Controlled HelpDesk. This voice self-service application automates accepting incident reports by phone in your ticketing process and helps to free up your service personnel. This application is suitable for use at the internal help desk, customer service, and product support of many industries. 

 

 

 

Contact

Jürgen Day
Account Manager
+49 89 36073-287
sprachdialog@telenet.de

best practise

E-Plus: Extensive modernisation of ivr and new voice self services. More

1822direkt: A new voice portal for high call volume. More

CE Electric: Voice self service responses mass calls in event of an incident. More

More Reference Projects