Telenet Voice Solutions

		Telenet Banking - Phone Banking Voice Portal This voice self service solution allows you to automatise your customers' daily banking business. It offers your customers a safe, swift, and uncomplicated 24/7 Telebanking system. The voice portal was specifically developed for banks and financial service providers.


		Telenet Issue Tracking - Voice-controlled Help Desk This voice self-service application automates accepting incident reports by phone in your ticketing process and helps to free up your service personnel. This application is suitable for use at the internal help desk, customer service, and product support of many industries.


		Telenet Customer Survey – Automated Surveys This voice solution allows you to undertake automatically customer surveys by phone. This gives you instant information about what your customers' thoughts are: swiftly, efficiently, and cost-effectively – at any time


		Telenet Switchboard – Automatic Switchboard This voice application works as automatic switchboard and organizes all incoming calls. Of course, this solution can be integrated into existing Unified Communications systems, if needed.


		Telenet Voice&Web – Interactive Marketing Campaigns From the interaction of monitor and phone, the Voice &Web technology of Telenet comes up with innovative multi-channel campaigns.