Telenet GmbH



 

Customer Interaction Solutions for your Success


Voice Portals   Telenet Voice Solutions
     
Products and services for the development, implementation and maintenance of voice portals   Turnkey voice dialogue solutions:
Automated switchboard, automated customer survey, telephone banking, issue tracking and more
Testing and Monitoring Solutions   Customer Interaction 2.0
     
Testing and Monitoring Solutions for Contact Centres, Service Provider and Network Equipment Manufacturers.   Customer Care 2.0: Social Network Integration, Mobile Solutions, Unified Communications

 

News

Contributed Article by Telenet in NET 1-2/2011: Customer Interaction Center 2011
Anja Bonelli, Business Development Executive bei Telenet, describes the communication conditions under which today’s contact centres act – and shows how the problems related with this situation can be solved. More


Telenet Presents a New Solutions for Social Network Integration at CCW

The new solution Telenet SocialCom ® allows you an efficient customer service in the social web. For more information about Telenet SocialCom please see here.


„geldinstitute" was looking for creative minds – and found Telenet at CC Trends
A video review to the event with a statement by Telenet you find here.

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