Members of our team introduce themselves. Visit us in Munich and get to know the whole team.



Telenet GmbH Kommunikationssysteme is your specialist when it comes to customer interaction solutions.

  • Our portfolio covers social CRM solutions, voice solutions, quality assurance of enterprise and carrier networks as well as consulting on all customer channels and IT infrastructures.
  • The company founded in 1982 with its headquarters in Munich has been managed by Dr. Andreas Hauenstein since July 2012.
  • 30 years of experience and competence in implementing complex projects have established the company solidly on the market. Telenet has long-standing partnerships and strategic alliances with significant technology leaders in the voice and telecommunication sector.
  • With a dynamic team geared toward the latest technological trends, Telenet is an ideal partner for you when it comes to shaping your customer channels.

Do you have any question about our company or our products? Please do not hesitate to contact us; we will be happy to answer all your questions!



As a specialist for customer interaction solutions we intend to move people with language and on social networks: A positive customer experience through dialog is our maxim.



  • Focus on the customer: With our work we feel strongly committed to our customers.
  • Spirit of innovation: Open-mindedness and flexibility as well as the will to create something new are what drives us.
  • Reliability: Consequently keeping our commitments is our top priority.
  • Teamwork: We consider ourselves a team – within the company as well as when working together with our customers and partners.
  • Competence: Our core competence is dedicated to meeting specific customer needs and based on long-standing experience.



For a company that is dedicated to make other people´s lives easier, it is only consistent to commit to the future of our planet. Telenet is a sustaining member of Greenpeace and regularly supports the activities of the food bank “Münchner Tafel” as well as the voluntary work of “Aktion Mensch”.