Social CRM Telenet Kommunikationssysteme GmbH
Telenet GmbH
Erika-Mann-Straße 59
80636 München
Tel: +49 89 36073-0
Fax: +49 89 36073-125
E-Mail: [email protected]

Telenet Social CRM

Telenet SocialCom® is Telenet’s response to recent socio-cultural and technological developments and to the increasingly complex challenges for advanced contact centers and businesses. We provide sustainable solutions for a seamless integration of social networks into customer communication.




Social Media Management

Millions of customers use social networks. Do you intend to apply this new communication channel for your customer dialog? And are you looking for an easy, technical solution that is ready for use very quickly? Then we are a good match for you. Telenet SocialCom® is perfect for businesses with a wide range of demands.


Social Media CRM Integration

Do you intend to integrate social networks as additional customer channel directly into your existing systems? No matter what contact center solution or other backend system you are using: By applying our social media CRM integration solution, you incorporate social networks seamlessly into your processes without having to set up a separate array of services 2.0. Telenet SocialCom® is perfect for businesses and contact center where customer service matters.


Social Media Content Management System

You want both, publish business news, product information, videos, pictures, etc. in various social networks quickly and easily and keep track of all your activities? Then we have the right solution for you. Manage your publications on all social networks with only one system: Telenet SocialCom®.
The Social Media Content Management System is part of all Telenet SocialCom® applications.



Are you interested in these products?

For further information please contact our sales team, Tel: +49 89 36073-260, e-mail:

We will be pleased to present our solution to you on a live webcast; alternatively you may test it as trial version.